IN-STORE Gift Card
Sometimes the best gift you can give someone is a couple of hours wandering around String Theory, picking out some yarn that they wouldn't normally buy, but since you sent them a Gift Card, they can "splurge" a little. They might even buy something for themselves this time.
This Gift Card can only be used at our physical location or by telephone order. It is not valid for online purchases. It does not expire.
If you would like to give someone a gift card to use online, click here.
Your Gift Card can be picked up at String Theory, or mailed to you free. Please be sure to choose your preference at checkout.
To send the Gift Card directly to that special someone, please enter the recipient's address as the shipping address. Please let us know how you would like to sign the card, in the "notes" at checkout.
Please call the store if you'd like a denomination that is not listed here.
We would be happy to help! 630 469-6085
SHIPPING
We are committed to shipping your order as quickly as possible via UPS or USPS. You can expect to receive your items within 5 - 10 days. If you have placed a PREORDER, please check the product description for delivery dates.
To pick up your order at String Theory, choose PICKUP IN STORE during checkout. Orders not picked up within 90 days will be considered legally abandoned and payment will be forfeited.
Domestic packages are shipped with an $8.95 flat rate. For orders over $100, the rate will be 10 cents(a little crazy, but true!)
We are no longer able to ship internationally.
Digital patterns will be delivered immediately for free via email with a link to download your purchase.
RETURNS
Unused items in their original condition and packaging can be returned for store credit within 6 months of purchase.
No returns or exchanges are available for sale items, trunk show purchases, shipping charges, preorders, or jewelry.
Thanks for your understanding.
If String Theory cancels the class for any reason, we will refund your registration fee. If you are able to cancel at least one week prior to your scheduled class, you will receive a store credit for your registration fee. If you cancel less than a week prior to the class, you will receive store credit only if we are able to fill your spot. Unfortunately, we are unable to provide class make-ups.
String Theory Fan Club Cancellation Policy
Annual members can cancel anytime within the first 30 days for a refund, minus a $25 cancellation fee. After 30 days there are no refunds on annual plans. Monthly subscribers can cancel at any time.
Customer Reviews
By purchasing yarn from String Theory, you’re lifting up a number of small and female-owned businesses.
We help women in Rwanda, who survived the genocide, educate a new generation. We help women in Uruguay find meaningful work without leaving their rural homes. We help a family in New Hampshire maintain a mill, a tradition spanning hundreds of years. We support sustainable farming in Michigan.
