IN-STORE Gift Card
Give your favorite maker a little time to wander, squish some yarn, and pick out something special. A gift card is the perfect excuse to treat themselves.
For purchases in our physical store or by telephone only. Not redeemable online. Choose free mailing or pickup at String Theory at checkout. This gift card does not expire.
Want us to mail it directly to your recipient? Enter their address as the shipping address and tell us how to sign the card in the checkout notes.
Shopping for someone who prefers browsing online? Choose our Online Gift Card instead.
Need a different amount? Call us at 630 469-6085. We’re happy to help!
SHIPPING
We are committed to shipping your order as quickly as possible via UPS or USPS. You can expect to receive your items within 5 - 10 days. If you have placed a PREORDER, please check the product description for delivery dates.
To pick up your order at String Theory, choose PICKUP IN STORE during checkout. Orders not picked up within 90 days will be considered legally abandoned and payment will be forfeited.
Domestic packages are shipped with an $8.95 flat rate. For orders over $100, the rate will be 10 cents(a little crazy, but true!)
We are no longer able to ship internationally.
Digital patterns will be delivered immediately for free via email with a link to download your purchase.
RETURNS
Unused items in their original condition and packaging can be returned for store credit within 6 months of purchase.
No returns or exchanges are available for sale items, trunk show purchases, shipping charges, preorders, or jewelry.
Thanks for your understanding.
If String Theory cancels the class for any reason, we will refund your registration fee. If you are able to cancel at least one week prior to your scheduled class, you will receive a store credit for your registration fee. If you cancel less than a week prior to the class, you will receive store credit only if we are able to fill your spot. Unfortunately, we are unable to provide class make-ups.
String Theory Fan Club Cancellation Policy
Annual members can cancel anytime within the first 30 days for a refund, minus a $25 cancellation fee. After 30 days there are no refunds on annual plans. Monthly subscribers can cancel at any time.
Customer Reviews
By purchasing yarn from String Theory, you’re lifting up a number of small and female-owned businesses.
We help women in Rwanda, who survived the genocide, educate a new generation. We help women in Uruguay find meaningful work without leaving their rural homes. We help a family in New Hampshire maintain a mill, a tradition spanning hundreds of years. We support sustainable farming in Michigan.
